The glossary to understand and take action

ILNAS — standardisation and product safety

ILNAS is the Luxembourg administration responsible for standardisation, accreditation, and product and service safety and quality missions. Its role is particularly relevant to businesses that place products on the market.

Administration ou organisme professionnel · Luxembourg Fiduciaries Editorial Team · Reviewed on

Understand the scope

Its role for your business

A standard, certification, accreditation and a regulatory requirement are not equivalent. The rules specific to the product and the company’s role in its marketing must be identified.

In your file

When to contact them and what to prepare

Before selling or importing a product, clarify whether you are a manufacturer, importer or distributor and gather the relevant compliance documents. Technical information, markings and instructions must be consistent. A simple supplier declaration does not resolve all the operator’s responsibilities.

A scenario to help you understand

Educational example

An importer prepares to sell a device and checks the documents and obligations applicable to placing it on the market.

Fictitious situation, presented to illustrate the concept.

Prepare for what comes next

Points to check

  • Qualifier le produit et votre rôle
  • Identifier les exigences applicables
  • Conserver les documents de conformité

Connecting concepts

Terms to know as well

Continue with the concepts, contacts and procedures related to this topic.

ConsumerA consumer is a natural person acting for purposes outside their professional activity, within the applicable definition.Customs and Excise Administration (ADA)The Customs and Excise Administration is involved, in particular, in customs formalities and excise duties in Luxembourg. Companies importing or exporting goods must identify the procedures applicable to their flows.Customs declarationA customs declaration provides information on the goods and the procedure requested in an operation subject to customs. It is based in particular on their nature, value, origin and the parties to the transaction.Right of withdrawalThe right of withdrawal makes it possible, in situations provided for by law, to withdraw from a contract within a specified period and according to specified procedures.VATValue added tax (VAT) is a consumption tax applied to transactions falling within its scope according to their own rules.Durable mediumA means enabling information sent to its recipient to be stored and subsequently consulted without alteration for an appropriate period.

Put it into practice

Explore further with our guides

Practical guideSales to consumers: organising contracts, invoices and complaints

Sources and verification

References consulted on 20 September 2026. Official procedures specify the applicable conditions and exceptions.

This guide explains a general process. The applicable rules depend on your situation; it does not constitute personalised advice. Report a correction.

A definition gives you a reference point. To examine your situation, clarify your question with a professional.