The glossary to understand and take action

Office du Ducroire (ODL)

The Office du Ducroire supports the international development of Luxembourg businesses, notably through insurance solutions and support for promotion abroad, subject to its conditions.

Understand the scope

Its role for your business

Insurance against commercial risk and assistance with market prospecting follow different principles. Coverage, exclusions, eligible costs and procedures must be considered separately.

In your file

When to contact them and what to prepare

Before an international transaction, describe the customer, the country, the payment terms and the commercial project. For assistance, check the timetable and eligible expenses. For insurance, understand the monitoring and reporting obligations in the event of difficulties experienced by the debtor; coverage is not an unconditional guarantee of payment.

A scenario to help you understand

Educational example

A business is preparing its first sales in a foreign market and separately examines the payment risk and the market prospecting budget.

Fictitious situation, presented to illustrate the concept.

Prepare for what comes next

Points to check

  • Identifier le risque ou la dépense
  • Lire les conditions de couverture ou d’aide
  • Prévoir les justificatifs et déclarations

Connecting concepts

Terms to know as well

Continue with the concepts, contacts and procedures related to this topic.

Put it into practice

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Sources and verification

References consulted on 20 September 2026. Official procedures specify the applicable conditions and exceptions.

This guide explains a general process. The applicable rules depend on your situation; it does not constitute personalised advice. Report a correction.

A definition gives you a reference point. To examine your situation, clarify your question with a professional.